Mother Baby Healthline

(MBHL)

Mother Baby Healthline - Social Services Department

The Mother Baby Healthline (MBHL) is a free, confidential information and referral telephone service of the Marion County Health Department (MCHD). This program is funded by a grant and was established in 1989 in response to the community's effort to reduce the infant mortality rate in Indianapolis. The MBHL evolved from using volunteers to using professional social workers to answer the incoming calls. The MBHL is now staffed with two full time social workers. Information about pregnancy, and infant/child health care services is provided to callers at no charge. In addition, callers are linked to other MCHD programs and community resources that provide assistance with transportation, housing, finances, child care, and other related needs. The biggest challenge for the MBHL lies in helping pregnant women and families overcome the barriers that would prevent them from having a healthy pregnancy and baby. Each call is screened according to the identified needs of the caller and assessed to determine the appropriate direction of referral. All callers are educated about available health care services and resources, informed how to apply for services , and empowered to seek their own needed assistance. The MBHL Social Worker plays a vital link in enhancing the health of pregnant women and families in Marion County and reducing infant mortality.

The MBHL is open Monday-Friday from 8:00 am - 5:00 pm. Voice mail is available during after hours for callers to leave a message. All persons leaving a message receive a return phone call on the next business day. MBHL services can be accessed by calling 221-BABY (2229).